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    Home / Home science tools return policy

    Home Science Tools Return Policy

    Your satisfaction is guaranteed when you order from Home Science Tools! If you decide not to use a product, simply return it to us within 90 days of purchase. See details below.

    Items You Decide Not to Keep

    You may return items you decide not to keep within 90 days, providing these items are unused and in their original packaging. You can download and print a copy of our Return Form for your convenience. (Please note that returned items that are either used or not in their original packaging may not be accepted or else incur a 20% restocking fee.)

    Items You Are Not Satisfied With

    If you are dissatisfied with an item, we want to quickly correct the problem. We will gladly replace or exchange the item, or refund the amount you paid. You may return items that are unsatisfactory within 90 days, providing they are unused and in their original packaging. You can download and print a copy of our Return Form for your convenience. We encourage you to call Customer Service at 1-800-860-6272 before returning a product that is used so we can provide you with the best service.

    (Please note that returned items that are either used or not in their original packaging may not be accepted or else incur a 20% restocking fee.)

    Items Damaged in Shipping or Defective

    Although we package every order carefully to prevent damage in transit, occasionally an item will arrive damaged or defective. Often there is no need to return damaged or defective items. Please call Customer Service at 1-800-860-6272 so we can correct this problem immediately at our expense.

    Items Sent to You in Error

    We follow careful order picking procedures to ensure every item in your order is correct, but occasionally we do make mistakes. Often there is no need to return items sent in error. Please call Customer Service at 1-800-860-6272 so we can correct this problem immediately at our expense.