60-Day Satisfaction Guarantee
At Home Science Tools, your satisfaction is our priority. We want you to feel confident in your purchase and inspired by our science education products. That’s why we’re proud to offer a 60-Day Satisfaction Guarantee.
Here’s how it works:
- Hassle-Free Returns
- If, for any reason, you’re not completely satisfied with your purchase, you may return it within 60 days of the purchase date. Whether the item didn’t meet your expectations or you simply changed your mind, we’re here to help.
- Full Refund
- We’ll issue a full refund of the product price for returned items in their original condition.
- Easy Process
- Simply contact our customer service team to start the return process.
- Provide proof of purchase (order number, receipt, or email confirmation).
- Exclusions
- Final sale or special ordered items are not eligible for return.
- Products showing excessive wear or damage due to misuse may not qualify.
- Items must be returned in their original condition and packaging (if applicable).
- Shipping Costs
- Returns due to our error or defective products: We’ll cover all shipping costs.
- Other returns: Customers are responsible for return shipping fees.
- Original shipping costs will not be refunded if a purchase is returned.
We want you to love our products and feel good about learning science. If you’re not satisfied, we’ll make it right—guaranteed.
Questions? Reach out to us at [email protected].