Dear HST Customers,
This holiday season is projected to be one of busiest seasons yet for online orders and shipments. We are taking proactive measures to help ensure your shipments arrive in good time – especially your items being gifted under the Christmas tree.
With this in mind, we wanted to encourage the following:
- Shop Early – The sooner you can place your orders for the holidays, the sooner we can get the package out the door. If there are any unexpected delays with couriers, there will be buffer time for the arrival of your package(s).
While shipping providers are doing everything in their power to avoid delays, we wanted to make you aware of some updates:
- UPS – has suspended their shipping guarantees for all services except next day air. This suspension has been in place since March 26, 2020.
- USPS – has been experiencing some delays up to a week late.
We’re in close connection with our couriers and keeping a pulse on their updates. They are doing their best to ensure on-time deliveries and we wanted to support you by sharing this information and encouraging early planning.
With science, you give the gift of wonder. We are thrilled to be a part of your holiday planning and helping to create magical memories for your family this year.
Merry Christmas and Happy Holidays!
Home Science Tools
Things to Know
- Click Estimate Shipping in the cart or enter your address during checkout to see accurate delivery date options and costs. This is the best way to get accurate information regarding when your shipment will arrive.
- From December 8 through December 23, we ship orders the same day if placed by 2:00 pm Mountain time for UPS air shipments and if placed by 1:00 pm Mountain time using other shipping methods. These times are reflected in cart/checkout delivery date estimates. Outside those dates, the cutoff time for same day shipping is our normal schedule -- 1:00 pm MST for UPS air and 7:00 am MST for everything else.
- If you aren't confident you will receive your package in time, please call us at 406-256-0990 and we'll be happy to help you choose the best option.
- We ship orders Monday through Friday. Our office will be closed and orders will not ship on Nov. 25, Nov. 26, Dec. 24, Dec. 27, and Jan. 31.
For details on shipping methods and restrictions, see our Shipping Information page.